Get in touch
Please send us an email for any questions / complains.
inquiry@fragrancemafia.com
FAQ’s
Shopping
Available for delivery on orders over £30 across the UK
UK Mainland orders are shipped via Royal Mail Tracked 24/48, DHL, or DPD.
Shipping fees are based on your delivery location and order size. The final price will be displayed during checkout.
Deliveries
Place your order by 1:30 PM on weekdays for same-day dispatch. We’ll do our best to process orders placed after this time, but same-day dispatch cannot be guaranteed.
All orders are processed within 24 business hours, Monday through Friday, excluding public holidays.
Your package will arrive in 1-4 working days, depending on the chosen shipping option. Please allow extra time for deliveries to the Highlands and Islands.
Returns
We make every effort to ensure timely delivery but cannot be held responsible for delays caused by carriers or factors beyond our control. Your purchase is always secure with us.
We offer full support and assurance; however, delays caused by courier services are beyond our control.
For details on exchanges or cancellations, please refer to our Returns & Refunds page.
For any inquiries or support, please contact us via email at inquiry@fragrancemafia.com