These Terms and Conditions outline the rules and regulations for using our website. Please read them carefully before accessing or using our website. By continuing to use this website, you confirm your acceptance of these terms. If you disagree with any part of these terms, please refrain from using the website.
Access to the Website
Most parts of this website are accessible without registration. However, certain areas may require you to register an account to gain access.
Permitted Use
You are allowed to use this website for personal purposes, in line with these terms and conditions.
- You may print or download materials for personal use, provided that you do not modify or redistribute the content without our prior written consent.
Website Availability
We strive to ensure the website operates smoothly and remains accessible at all times. However, occasional technical issues may result in downtime, and we are not liable if the website becomes unavailable.
- While we aim to provide advance notice for maintenance that may cause interruptions, we are not obligated to do so.
User-Provided Content
Any material you submit to this website (excluding personal information covered by our Privacy Policy) will be treated as non-proprietary and non-confidential. We reserve the right to copy, distribute, disclose, or use this material as we see fit.
When submitting content, you must not:
- Share material without proper consent.
- Post content that is discriminatory, obscene, defamatory, offensive, or illegal.
- Upload harmful elements, such as viruses, corrupted files, or malicious software.
External Links
This website may include links to third-party websites for your convenience. These links do not signify our endorsement, and accessing these sites is at your own risk.
You may link to our website if the following conditions are met:
- You do not misrepresent your relationship with our website.
- You do not suggest endorsement of your products or services without prior written consent.
- Your website does not contain offensive, controversial, or infringing content.
Disclaimer
We make every effort to ensure the information on this website is accurate and up to date. However, we do not guarantee its accuracy or completeness. All content is provided “as is,” and you use it at your own risk.
Limitation of Liability
We are not responsible for any loss or damage resulting from the use of this website.
This does not exclude liability for death or personal injury caused by negligence, as required by UK law.
Shipping Policy
- Orders will be processed and delivered within 30 days of placement.
- Please allow up to 7 working days for delivery after dispatch.
Returns, Refunds, and Cancellations
Refund and Return Policy:
- Items must be returned in their original, unused, and resaleable condition with all tags and packaging intact.
- Returns must be initiated within 2 days of receiving the order. Supporting details and images may be required.
- Return shipping costs are the customer’s responsibility. Refunds will exclude original shipping costs.
- Refunds will be processed within 14 days of receiving the returned item.
Non-Refundable Items:
- Due to health and hygiene reasons, certain items like perfumes, oils, skin care products, and cosmetics cannot be refunded or exchanged.
- Products causing allergic reactions are non-refundable. It is your responsibility to check for potential allergens before purchase.
Important Notes:
- We recommend using a secure shipping method with proof of postage for returns.
- A restocking fee may apply to items returned in unsatisfactory condition.
- If an order is canceled after dispatch, the items must be returned to us within 7 days in resaleable condition.
Disclaimer for Fragrances
We do not manufacture the perfumes we sell. Fragrance preferences and individual taste are subjective; we are not responsible if the scent does not match your expectations.
Governing Law
These terms and conditions are governed by English law. Any disputes will be resolved under the exclusive jurisdiction of the courts of England and Wales.